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/ E-Commerce Cost Optimization /

Your online store may be selling more — and making less.

Apps. Platform fees. Payment processing. Shipping. 3PL. Returns. Technology. Integrations. Manual processes.

Individually they look like operating expenses. Together they determine your margin.

Devbox analyses the complete cost structure behind your e-commerce operation, implements the improvements and can link our compensation to the savings delivered.

/ total cost of ownership /

How much does your store really cost to operate?

Most businesses know their Shopify subscription. Far fewer can immediately tell us their:

  • Total annual app spend
  • Effective payment processing rate
  • Average fulfilment cost per order
  • Average shipping cost per order
  • Returns cost
  • Technology cost per order
  • Customer service cost per order
  • Maintenance and development cost
  • Cost of manual operational processes
  • Total Cost of Ownership

That's where we start.

/ commerce cost stack /

We audit your complete commerce cost stack.

Six layers, one connected model — so a saving in one place never quietly creates a cost in another.

Shopify Plan & Architecture

We model the economics of your setup instead of making assumptions.

  • Are you on the right Shopify plan?
  • Does Shopify Plus make financial sense at your GMV?
  • Are multiple stores necessary?
  • Can Shopify Markets simplify international architecture?
  • Are duplicated integrations creating unnecessary operating cost?
  • Could the architecture be simplified?

We model the economics instead of making assumptions.

Shopify Apps

Apps are easy to install. They're also easy to forget. We review every app in the stack and classify it.

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  • Annual cost
  • Actual usage
  • Business value
  • Duplicated functionality
  • Feature overlap
  • Alternative native Shopify functionality
  • Alternative apps
  • Custom development economics

Where custom development makes better financial sense than a recurring subscription, Devbox can build it.

Payments

We calculate the real effective cost of getting paid.

  • Payment processor fees
  • Shopify transaction fees
  • Card mix
  • International cards
  • FX
  • Alternative payment methods
  • Refunds
  • Chargebacks
  • Approval rates

We calculate the real effective cost of getting paid.

Shipping & 3PL

At scale, small improvements in unit economics can create significant annual savings.

  • Carrier rates
  • 3PL pricing
  • Pick & pack
  • Storage
  • Packaging
  • Shipping zones
  • International shipping
  • Surcharges
  • Returns
  • SLAs
  • Order routing

At scale, small improvements in unit economics can create significant annual savings.

Technology & Integrations

Sometimes the store isn't expensive. Everything connected to it is.

  • ERP
  • PIM
  • WMS
  • CRM
  • Data warehouse
  • Search & personalisation
  • Reviews & loyalty
  • Subscriptions
  • Customer support
  • Email & SMS
  • Analytics
  • Middleware

Sometimes the store isn't expensive. Everything connected to it is.

Operations & AI Automation

Where automation produces measurable ROI, we build it.

  • Product management
  • Customer service
  • Returns
  • Reporting
  • Inventory
  • Finance
  • Order processing
  • Content
  • Data entry
  • Supplier management

Where automation produces measurable ROI, we build it.

/ financial model /

From €X to €Y.

Every recommendation needs a financial case.

That financial baseline is agreed before the change is implemented. Success is then measured against the same numbers.

No vague efficiency claims. No imaginary ROI.

  • Current annual cost€X
  • Cost after optimisation€Y
  • Implementation cost€Z

Net annual saving

€X − €Y − €Z

/ illustrative example /

An app audit, end to end.

A Shopify merchant uses 18 paid applications.

Illustrative example
Annual app cost€46,800

Audit identifies

  • 5 applications can be removed
  • 3 functions already exist natively in Shopify
  • 2 applications can be consolidated
  • 1 application can economically be replaced by custom development
  • New annual app cost€24,600
  • One-off development€7,500
  • Year-one saving€14,700
  • Recurring saving (year two on)€22,200 / year

/ why devbox /

Consulting meets implementation.

Traditional cost consultants understand procurement. Traditional agencies understand marketing and technology. Traditional developers understand code.

Devbox combines the commercial and technical sides of an e-commerce operation.

See our Shopify consultancy

Capabilities

Shopify & Shopify PlusCustom developmentAPIs & integrationsPaymentsData & analyticsAutomation & AILogistics technologyTrackingCRM & retention technology

When the best answer is to build something different, we can actually build it.

/ at scale /

What optimisation can look like at scale

Categories where an e-commerce cost audit tends to pay for itself. As we complete Profit Recovery engagements, real results will be published here.

Technology consolidation

Removing overlap across the stack and cutting duplicated recurring cost.

Payment optimisation

Lowering the real, blended cost of accepting money across markets.

Logistics optimisation

Rebuilding shipping and 3PL economics around the real order profile.

Shopify architecture

Right-sizing plans, stores and international setup to today's scale.

App consolidation

Fewer subscriptions, native features and, where it pays, custom builds.

Automation

Removing repetitive operational work where the ROI is measurable.

/ faq /

E-commerce costs, answered

/ get started /

More margin without another sale.

You don't always need more revenue to increase profit.

Sometimes the fastest opportunity is reducing the cost of operating the revenue you already generate.

Performance-based engagements available for qualified e-commerce businesses.

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